All-new Ring Video Doorbell – 1080p HD video, improved motion detection, easy installation – Satin Nickel (2020 release)
All-new Ring Video Doorbell – 1080p HD video, improved motion detection, easy installation – Satin Nickel (2020 release)
I have just upgraded my 1st generation Ring Doorbell with this new 2nd Generation Ring Doorbell.
PROS:
1) The same mounting plate dimensions/holes as the 1st generation
I could install it to the same 3rd party wedge mount which I got for the 1st generation saving me $20 to buy a new one.
2) Better video quality:
The 1080p video is noticeably better than the 1st generation's 720p .
3) Better connectivity:
The 2nd generation seems to connect better. When I ask Alexa to display the video on Echo Show, it sometimes took forever with 1st generation. The 2nd generation seems to connect more reliably.
4) Motion sensor:
I have not tested this just yet but I am sure it is better with the new zone setting and else.
CONS:
1) Trade-in discount did not apply:
When I ordered it, it asked if I wanted to trade the old one by showing "Upgrade and save by trade-in" right above "Add to cart" right on the product page. I proceeded to take advantage of it. My request was accepted and received email confirming $10 credit for the old one and 20% discount on the new one. Great I thought and I went back to the product page, added the item in the cart, and proceeded to place the order. However, I could not see the 20% discount applied to the item, while I did get the $10 credit. I ended up calling Amazon and got the courtesy credit worth the 20%, but it was just lame. Why do they ask you to trade in when it does not work for the product?
2) Lower quality mounting hardware:
The 1st generation came with a quick connect so it was a little easier to connect wires if you go with hardwired installation. However, once the installation is done, it is no issue because you never take the doorbell off unless you live in some cold area like some reviewers here and still need to remove it to charge. If that's the case, I recommend you using a connector like the one in the picture I attached. If you just go with the battery only installation, I do not see much difference. You remove two screws and remove the whole doorbell to charge. Personally, I would not choose this model if I were planning without hardwired connection.
Overall, I am happy with the upgrade.
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